Privacy Policy

1. Introduction

Welcome to Parul Rastogi NLP Coaching. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) when you visit our website, book an appointment, or engage in our wellness and relationship coaching services.

By utilizing our website and services, you consent to the data practices described in this policy.

2. Information We Collect

We carefully limit the information we collect to what is necessary for providing you with effective 1-on-1 NLP coaching. The types of personal information we may collect include:

• Contact Information: Your name, email address, phone number, and physical address provided during the booking process.
• Session Notes & Assessments: Information, goals, challenges, and insights shared during coaching consultations or captured in our pre-session questionnaires. These are held in the strictest confidence.
• Payment Information: Transaction details necessary for processing payments. We do not directly store complete credit card information on our servers; payments are processed through secure third-party gateways.
• Technical Data: Standard log data such as your IP address, browser type, and interactions with our site, collected through cookies to ensure the website runs smoothly.

3. How We Use Your Information

The information we collect is used in the following ways to enhance your coaching experience:

• To deliver individualized Neuro-Linguistic Programming (NLP) techniques and coaching sessions.
• To communicate with you regarding your appointments, homework, or follow-ups.
• To process securely your financial transactions and issue invoices/receipts.
• To improve our website's functionality and user experience.
• To send periodic emails regarding updates, resources, or services (only if you have opted in, and you may unsubscribe at any time).

4. Protection of Your Information

We implement a variety of security measures to maintain the safety of your personal information. Session notes and confidential information related to your wellness and relationship coaching are stored securely and access is strictly restricted to your coach.

We use regular Malware Scanning and maintain our website over a secure, encrypted connection (HTTPS/SSL) to protect data transmitted over the internet.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

This does not include trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential (e.g., secure payment processors, scheduling software). We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Your Rights

You have the right to request access to the personal data we hold about you. You may also request corrections to any inaccurate information or ask for the deletion of your personal records, subject to certain legal and professional record-keeping obligations.